Last Updated: April 22, 2026
Introduction
Welcome to 3xP ("we," "our," or "us"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our investment platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We are committed to protecting your personal information and your right to privacy. When you use our platform, you trust us with your personal information. We take that trust seriously and work hard to protect your information.
Our Commitment: We never sell your personal data to third parties. Your information is used only to provide and improve our services, process investments, and comply with legal requirements.
We collect several types of information from and about users of our platform, including:
Personal Information You Provide
- Account Information: Name, email address, phone number, date of birth, and password when you create an account.
- KYC Information: PAN card number, Aadhaar number, and uploaded document images for identity verification.
- Bank Details: Bank account numbers, IFSC codes, UPI IDs, and account holder names for withdrawals.
- Investment Data: Investment amounts, selected shops, ticket purchases, and profit earnings.
- Communication Data: Messages, support tickets, and responses when you contact us.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent, clicks, and navigation patterns.
- Location Data: Approximate location based on IP address.
- Cookies: Small data files stored on your device to enhance user experience.
How We Use Your Information
We use your information for the following purposes:
- Account Management: Create and manage your investor account, verify your identity, and process KYC.
- Investment Processing: Facilitate investments, process payments, distribute profits, and handle withdrawals.
- Communication: Send important updates, notifications, OTPs, and respond to your inquiries.
- Platform Improvement: Analyze usage patterns to enhance user experience and develop new features.
- Security: Detect and prevent fraudulent activities, unauthorized access, and ensure platform security.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes.
- AI Analysis: Use anonymized data to train our AI models for better investment recommendations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With payment processors (Razorpay), cloud hosting providers, and email service providers who assist in operating our platform.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
Data Security
We implement robust security measures to protect your personal information:
- Encryption: 256-bit SSL encryption for all data transmission.
- Secure Storage: Encrypted database storage with regular security audits.
- Access Controls: Strict access controls and authentication protocols.
- Regular Backups: Automated daily backups to prevent data loss.
- Monitoring: Continuous monitoring for suspicious activities.
- Compliance: Adherence to industry security standards and best practices.
Security Note: While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data we hold.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and personal data.
- Data Portability: Receive your data in a structured, commonly used format.
- Withdraw Consent: Withdraw consent for data processing at any time.
- Object: Object to certain types of data processing.
To exercise these rights, please contact us at privacy@3xp.com. We will respond to your request within 30 days.
Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us:
- Remember your login session
- Understand how you use our platform
- Improve site functionality and performance
- Personalize your experience
You can control cookie preferences through your browser settings. However, disabling cookies may affect platform functionality.
Types of Cookies We Use
- Essential Cookies: Required for core functionality like login and transactions.
- Analytics Cookies: Help us understand how users interact with our platform.
- Preference Cookies: Remember your settings and preferences.
- Security Cookies: Enhance platform security and prevent fraud.
Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
- Posting the new policy on this page
- Sending an email notification to registered users
- Displaying a notice on the website
The "Last Updated" date at the top indicates when this policy was last revised. Continued use of our platform after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer: For privacy-related inquiries, you may contact our Data Protection Officer at
dpo@3xp.com.