Cancellation & Refund Policy
We strive to ensure customer satisfaction with all our products and services. Please read our cancellation and refund policy below to understand your rights and obligations.
1. Cancellation Policy
You may cancel your order or subscription under the following conditions:
- Before Shipment: Orders can be canceled free of charge if the product has not yet been shipped. Please contact our support team to initiate the cancellation.
- After Shipment: Once the order has been shipped, cancellation may not be possible. Please refer to our return policy for further details.
- Subscriptions: Recurring subscriptions can be canceled at any time through your account settings. Cancellations will take effect at the end of the current billing cycle.
2. Refund Policy
We offer refunds under the following circumstances:
- Non-Delivery: If your order is not delivered within the specified timeframe, you are eligible for a full refund.
- Defective or Incorrect Product: If you receive a defective or incorrect item, please contact us within 7 days of receipt to arrange a refund or replacement.
- Service Issues: For digital services or subscriptions, refunds may be issued if the service does not meet the described standards, subject to review.
- Timeframe: Refund requests must be made within 14 days of purchase or delivery, unless otherwise specified.
3. How to Request a Cancellation or Refund
To request a cancellation or refund, please follow these steps:
- Contact our customer support team via email at aimnodservices@gmail.com.
- Provide your order number and a brief description of the issue.
- Our team will review your request and respond within 2-3 business days.
4. Non-Refundable Items
The following items are non-refundable:
- Digital products or services that have been accessed or downloaded.
- Customized or personalized products.
- Items marked as "final sale" at the time of purchase.
5. Contact Us
If you have any questions about our cancellation and refund policy, please reach out to us at aimnodservices@gmail.com or call us at +91 7042405233.